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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jesse rivera

February 26, 2026

5  out of  5
rating by jesse rivera
"Haley from State Farm.Helped me with everything I needed.And then some , very k owlegable ,super great priceing ,awesome staff , felt right at home ,i would say the best state farm office in all of paso"
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anais lara

February 24, 2026

5  out of  5
rating by anais lara
"Diane Sierra was my agent and she made this whole process easy for me. She is very professional, kind, and attentive to detail. Her service was amazing, I definitely recommend coming to her!"
We responded:
"Anais, thank you so much for the wonderful review! We really appreciate your kind words. We're thrilled to hear that Diane made the process easy and provided such professional, kind, and attentive service. We'll be sure to share your kind words with Diane—she'll be delighted to know she made a positive impact. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us - we are always here to help!"
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James Childress

January 30, 2026

5  out of  5
rating by James Childress
"Truly a most pleasant experience. Haley provided impeccable customer service and demonstrated superb command, knowledge and insight handling my new policy with State Farm. Extremely competitive premium pricing, coupled with first rate customer service, puts State Farm at the top of my insurance needs. Well done, Haley. Thank you."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Haley provided you with impeccable service and expert guidance on your new policy. Haley truly is a valuable member of our team, and we'll be sure to pass along your compliments. We're proud to have earned your trust and look forward to continuing to meet your insurance needs. Thanks again for choosing Elizabeth Lopez State Farm!"
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Susie Hernandez

January 18, 2026

5  out of  5
rating by Susie Hernandez
"I had the pleasure of speaking with Diane Sierra who made the transition to State Farm extremely easy. She was professional, kind and very thorough which made it a great experience. It’s hard to find great customer service anymore so Diane exceeded my expectations. Thank you"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Rey Torres

December 7, 2025

5  out of  5
rating by Rey Torres
"Excellent service. Diane was able to help me reduce my current rates. Highly recommend!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Diane was able to help you lower your rates. It's always our goal to provide excellent service and support, and your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
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trippin michael

December 2, 2025

5  out of  5
rating by trippin michael
"Elizabeth Lopez was such a great help and gave me all the details I asked for as well as helpful tips to save money and the great benefits with joining state farm"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that our team was able to provide you with helpful information and tips to save money, as well as highlight the great benefits of joining State Farm. Our team is dedicated to making sure you have the best experience possible. We appreciate your kind words and look forward to continuing to support you!"
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Lorenzo Diaz

November 13, 2025

5  out of  5
rating by Lorenzo Diaz
"Ms Hailey Watuki has taken care of my home and vehicles insurance policies for years. I highly recommend Ms Watuki as a professional, courteous, knowledgeable and attentive person."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nick Valenti

September 27, 2025

5  out of  5
rating by Nick Valenti
"Diane and Elizabeth are amazing. They are super knowledgeable and great to work with. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Welcome Nick, to the State Farm family. "
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Greg Ramos

August 15, 2025

5  out of  5
rating by Greg Ramos
"Diane Sierra is the best agent at explaining in detail of all they have to offer, she qouted my whole family for life insurance ❤️ 💙"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Diane provided such a detailed and helpful experience for you and your family. Congratulations on securing life insurance to protect your loved ones—it’s a wonderful step towards ensuring their future is safe and secure. If you ever have any questions or need further assistance, we're here for you!"
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Chris Sierra

July 17, 2025

5  out of  5
rating by Chris Sierra
"State Farm’s helped insure mine and my family’s vehicle, Diane was vey informative and made the whole process understandable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kate J

July 10, 2025

5  out of  5
rating by Kate J
"Hailey Witucki has been incredibly helpful and responsive throughout my insurance process. She made setting up both my car insurance a few months ago and my homeowners insurance today quick and easy. I really appreciate her attention to detail and excellent customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Antonia Baltazar

July 8, 2025

5  out of  5
rating by Antonia Baltazar
"We’ve been with State Farm for over six years and all we can say is that they are the best! We have everything insured with them. Our home, vehicles, business and more. They do an excellent job every time we request quotes or when we request documents. They respond fast to our questions and work excellent as a team! Diane, Elizabeth and Heiley always team work to help us with anything we need! No other insurance can give us a lower price! We’re so happy to be with State Farm! We can always recommend Elizabeth agency!"
We responded:
"Thank you so much for your wonderful review and for trusting us with all your insurance needs over the past six years! We're thrilled to hear that entire team have consistently provided you with fast, reliable service. Your recommendation means a lot to us, and we're honored to have you as part of the State Farm family. Please don’t hesitate to reach out whenever you need assistance—we’re always here to help!"
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Mari Hernandez

July 3, 2025

5  out of  5
rating by Mari Hernandez
"I Love my State Farm Agent her Name is Diane Sierra she works for Elizabeth Lopez agency call her she is Awesome she will help you out!! You won’t regret it!! Thank You Diane Sierra"
We responded:
"Thank you for the positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Fialement

May 30, 2025

5  out of  5
rating by Fialement
"Hailey Witucki Was super friendly and professional. Any questions I asked, she answered. Even wished me a happy early birthday twice lol. State Farm has a great person working for them. Thanks Again Hailey!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Yonnell “The Knightster.” Medina

May 16, 2025

5  out of  5
rating by Yonnell “The Knightster.” Medina
"Recommended…. Fast service. Very wise agents."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Felicity Hernandez

May 14, 2025

5  out of  5
rating by Felicity Hernandez
"I had an amazing experience with Diane! She was very helpful with my car insurance quote. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jose Balderas

May 6, 2025

5  out of  5
rating by Jose Balderas
"I had a great experience getting my boat insured, great customer service and communication from Diane. Never failed to communicate and offer the best rate for me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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anthony jacquez

April 18, 2025

1  out of  5
rating by anthony jacquez
"My insurance has gone up 200% in two months. They never answer the phone and it looks like they don't appreciate customers that."
We responded:
"Mr. Jacquez, I appreciate you sharing your feedback. A big increase like that is definitely frustrating. From what I can see, the increase is likely due to a youthful driver being added to the policy, which can cause a significate increase in the cost of insurance. We apologize if you have had trouble reaching us. That is not the level of service we strive to provide. We will reach out to speak with you directly to review your policy and explore any available discounts or adjustments. "
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Arkong Bato

March 28, 2025

5  out of  5
rating by Arkong Bato
"I’ve had a great experience with State Farm Insurance! Hailey Wituchi is incredibly friendly and always ready to assist with any questions or concerns. Hailey is highly knowledgeable, providing clear explanations and helping me find the best coverage for my needs. I also appreciate the convenience of their online tools, which makes managing my policy hassle-free. Most importantly, she truly go the extra mile to ensure customer satisfaction. I highly recommend State Farm for reliable and customer-focused service! —Palisoc"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jokèbed Chico

March 26, 2025

5  out of  5
rating by Jokèbed Chico
"I’ve had a great experience with Elizabeth. She has a great customer service and always responds to my questions and concerns in a timely manner. I recommend 👍🏼"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Victoria Salcido

March 4, 2025

5  out of  5
rating by Victoria Salcido
"Excelente servicio, eficaz y rápido. Muy buena experiencia con la Agente Hailey Witucki.. 100% recomendada!"
We responded:
"Gracias por tu comentario. Mi equipo y yo estamos felices de ayudar y siempre estamos aquí para servirte."
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Amanda Bolaski

February 4, 2025

5  out of  5
rating by Amanda Bolaski
"I contacted State Farm yesterday morning in a frantic attempt to find an insurance agency with lower premiums than the policies I had with Allstate. Their rates had sky rocketed and my mortgage jumped dramatically. I was assisted by Pamela Jacquez and couldn't be more pleased with the service I was provided. Pamela was knowledgeable in her field assisting me with both my auto and homeowners insurance and lowered both premiums. She was friendly and professional and I would recommend this agency to anyone experiencing an increase in insurance rates with their current policy holders. Thank you again for all of your help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Passive Aggressive Income

November 20, 2024

5  out of  5
rating by Passive Aggressive Income
"I’ve had the pleasure of working with Pamela at State Farm for insuring my Rolls-Royce and Cybertruck, and I can confidently say she is absolutely perfect. From the very first interaction, Pamela has been professional, attentive, and incredibly knowledgeable. She took the time to explain every detail, ensuring I understood my coverage and felt confident in my decisions. What sets Pamela apart is her dedication to customer service. She is quick to respond to any questions or concerns and goes above and beyond to find the best solutions tailored to my needs. Insuring high-value vehicles like a Rolls-Royce and a Cybertruck requires a deep understanding of the industry, and Pamela handled everything with ease and precision. If you’re looking for an insurance agent who genuinely cares and delivers exceptional service, Pamela is the one to call. I couldn’t be happier with my experience, and I highly recommend her to anyone looking for top-tier insurance support!"
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Reyna Rojas

November 6, 2024

5  out of  5
rating by Reyna Rojas
"I had a great experience with Ms. Lopez's team. They were knowledgeable and gave me information about the insurance industry that I was not aware of. I felt like they really had my best interest in mind. I loved the explanation on how each coverage works and now I feel better prepared in the event that I have to use my insurance."
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Mr. Folkz'Daily

November 4, 2024

5  out of  5
rating by Mr. Folkz'Daily
"Sending a huge shot out to Diane from State Farm!!! She has not only provided me with low monthly coverage, she also got my family covered too !!!! Hands down the best insurance company I've had ... and I absolutely love saying call Diane from State Farm !!!!"