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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Beatriz Ramirez

August 5, 2026

5  out of  5
rating by Beatriz Ramirez
"Excelente atención, muy amable y te resuelven todas tus dudas, no tenemos ninguna mala experiencia, Elizabeth Lopez muy atenta"
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toni rivera

July 29, 2026

5  out of  5
rating by toni rivera
"Hailey,
Thank you so much for all your help. I really appreciate your knowledge and how efficient
You were In setting up my home and auto insurance. You made the whole process easy to understand and helped guide me through coverage options to get the Protection I needed. It is reassuring to work with someone who truly knows their job and cares about helping their clients. Thanks for everything."
We responded:
"Thanks so much for the amazing review, Toni! We really appreciate your support here in El Paso. Just reach out anytime if you need us - we’re here for you. "
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Albert Gomez

July 23, 2026

5  out of  5
rating by Albert Gomez
"Elizabeth and her team of experts are very knowledgeable and and provide professional services."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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FLOR MENA

July 9, 2026

5  out of  5
rating by FLOR MENA
"Un trato muy amable, muy atentos, responden todas mis dudas y ayudan lo más que se puede con los precios, muchas gracias"
We responded:
"Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con el equipo de Elizabeth Lopez, agente de State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en El Paso. "
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Jeffery McKnight

July 8, 2026

5  out of  5
rating by Jeffery McKnight
"Diana was very kind and helpful. Got me exactly what I needed. Thank you so much. Highly recommend"
We responded:
"Thank you for the amazing review, Jeffery! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jose Moreno

June 20, 2026

5  out of  5
rating by Jose Moreno
"We had another great experience, this time with the claim we filed on our second home on damaged roof and interior water damage."
We responded:
"Jose, it is a pleasure to hear that you had a great experience with State Farm in handling your claim. Thank you! "
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Chris Rojas

June 8, 2026

5  out of  5
rating by Chris Rojas
"When I was shopping for insurance I went to a company that was "less expensive" but the service was out of town and not good. When I started my search again I came across State Farm. Now I didn't think I would get coverage in my price range. Hailey came in the picture, thought outside the box and she literally came 2 dollars higher than my old coverage! I have way better insurance for 2 dollars more! I gave her my range and she was right in there. she is great and extremely helpful. The whole office is amazing and they will have my business and anyone who asks for recommendations business. Thank you all!"
We responded:
"Thank you for the amazing review, Chris! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Hailey is one of the best! "
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Enrique Porras

June 4, 2026

5  out of  5
rating by Enrique Porras
"Diane was above and beyond the call of duty."
We responded:
"Thank you for the amazing review, Enrique! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Diane is outstanding!"
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Mabeline Rodallegas

May 4, 2026

5  out of  5
rating by Mabeline Rodallegas
"Diane at State Farm was amazing to work with! She was very friendly, patient, and incredibly helpful throughout the whole process. She helped us find the best quotes and took the time to explain everything clearly, making sure we understood all our options. Her attention to detail and great customer service made the experience so easy and stress-free. Highly recommend Diane to anyone looking for insurance help"
We responded:
"Thank you for the amazing review, Mabeline! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Victoria Anaya

April 23, 2026

5  out of  5
rating by Victoria Anaya
"Great service"
We responded:
"Thank you for your kind review of State Farm Agent Elizabeth Lopez’s Team. We appreciate it!"
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Bonnie Gonzalez

April 6, 2026

5  out of  5
rating by Bonnie Gonzalez
"Brenda provided me with excellent and prompt service."
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Elsa Soto

April 3, 2026

5  out of  5
rating by Elsa Soto
"Called in to make some changes to my policy. Diane made the whole experience delightful. Great customer service and concerned for my situation made changes and received a great price on my policy. Thank you for GREAT CUSTOMER SERVICE!!"
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Danny Flores

April 1, 2026

5  out of  5
rating by Danny Flores
"Hailey did a really amazing job helping me get the insurance I needed at the price that was right for me. She was very friendly, professional and helpful. 10/10 would recommend."
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Connie Quarles

March 24, 2026

5  out of  5
rating by Connie Quarles
"Always love doing business with State Farm my rep Diane is fantastic. Takes everything with just a phone call. Takes care of everything. I ordered"
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Daniel “Dan” Ramos

March 7, 2026

5  out of  5
rating by Daniel “Dan” Ramos
"Hailey (sales agent with this office) was truly exceptional! She went above and beyond to ensure that my needs were met, and was exceptionally kind and patient with my battery of questions. If I could provide more than 5 starts, I would!"
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Ismael Alvarez

March 4, 2026

5  out of  5
rating by Ismael Alvarez
"Muy buen servicio, recomendado"
We responded:
"Agradecemos su reseña, Ismael. Gracias por sus amables comentarios con respecto al equipo de Elizabeth Lopez, agente de State Farm. "
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jesse rivera

February 26, 2026

5  out of  5
rating by jesse rivera
"Haley from State Farm.Helped me with everything I needed.And then some , very k owlegable ,super great priceing ,awesome staff , felt right at home ,i would say the best state farm office in all of paso"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Hailey and us here at State Farm Agent Elizabeth Lopez’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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anais lara

February 24, 2026

5  out of  5
rating by anais lara
"Diane Sierra was my agent and she made this whole process easy for me. She is very professional, kind, and attentive to detail. Her service was amazing, I definitely recommend coming to her!"
We responded:
"Anais, thank you so much for the wonderful review! We really appreciate your kind words. We're thrilled to hear that Diane made the process easy and provided such professional, kind, and attentive service. We'll be sure to share your kind words with Diane—she'll be delighted to know she made a positive impact. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us - we are always here to help!"
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James Childress

January 30, 2026

5  out of  5
rating by James Childress
"Truly a most pleasant experience. Haley provided impeccable customer service and demonstrated superb command, knowledge and insight handling my new policy with State Farm. Extremely competitive premium pricing, coupled with first rate customer service, puts State Farm at the top of my insurance needs. Well done, Haley. Thank you."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Haley provided you with impeccable service and expert guidance on your new policy. Haley truly is a valuable member of our team, and we'll be sure to pass along your compliments. We're proud to have earned your trust and look forward to continuing to meet your insurance needs. Thanks again for choosing Elizabeth Lopez State Farm!"
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Susie Hernandez

January 18, 2026

5  out of  5
rating by Susie Hernandez
"I had the pleasure of speaking with Diane Sierra who made the transition to State Farm extremely easy. She was professional, kind and very thorough which made it a great experience. It’s hard to find great customer service anymore so Diane exceeded my expectations. Thank you"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Rey Torres

December 7, 2025

5  out of  5
rating by Rey Torres
"Excellent service. Diane was able to help me reduce my current rates. Highly recommend!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Diane was able to help you lower your rates. It's always our goal to provide excellent service and support, and your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
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trippin michael

December 2, 2025

5  out of  5
rating by trippin michael
"Elizabeth Lopez was such a great help and gave me all the details I asked for as well as helpful tips to save money and the great benefits with joining state farm"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that our team was able to provide you with helpful information and tips to save money, as well as highlight the great benefits of joining State Farm. Our team is dedicated to making sure you have the best experience possible. We appreciate your kind words and look forward to continuing to support you!"
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Lorenzo Diaz

November 13, 2025

5  out of  5
rating by Lorenzo Diaz
"Ms Hailey Watuki has taken care of my home and vehicles insurance policies for years. I highly recommend Ms Watuki as a professional, courteous, knowledgeable and attentive person."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nick Valenti

September 27, 2025

5  out of  5
rating by Nick Valenti
"Diane and Elizabeth are amazing. They are super knowledgeable and great to work with. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Welcome Nick, to the State Farm family. "
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Myrna

September 18, 2025

5  out of  5
rating by Myrna
"Talk about a way to do business...State Farm Insurance Agent Elizabeth Lopez branch shines like the top of the Chrysler building!!!!! I've been with them for years and my experience with a REAL insurance Agency is exactly what they provided me, with genuine excellent service. I will not go anywhere else!!! Diane continues to work with me for better options and her professionalism is exceptional!!! Both Elizabeth and Diane held my hand while I had an accident and lost my job. Their help went beyond customer service to social, caregiving help!!! I will not forget how they extended their hands to help me!!! "LIKE A GOOD NEIGHBOR STATE FARM IS THERE, fits this team so well!" Thank you sincerely!!!!
Ginger Borrego"
We responded:
"Thank you so much for your incredibly kind and heartfelt review! We are truly honored to have earned your trust and to be able to support you through both the good times and the challenging ones. Your words remind us why we do what we do, and we’re grateful to have you as part of our State Farm family. Remember, we’re always here for you—like a good neighbor! Thank you again for your sincere and wonderful feedback!"