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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel “Dan” Ramos

March 7, 2026

5  out of  5
rating by Daniel “Dan” Ramos
"Hailey (sales agent with this office) was truly exceptional! She went above and beyond to ensure that my needs were met, and was exceptionally kind and patient with my battery of questions. If I could provide more than 5 starts, I would!"
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Ismael Alvarez

March 4, 2026

5  out of  5
rating by Ismael Alvarez
"Muy buen servicio, recomendado"
We responded:
"Agradecemos su reseña, Ismael. Gracias por sus amables comentarios con respecto al equipo de Elizabeth Lopez, agente de State Farm. "
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jesse rivera

February 26, 2026

5  out of  5
rating by jesse rivera
"Haley from State Farm.Helped me with everything I needed.And then some , very k owlegable ,super great priceing ,awesome staff , felt right at home ,i would say the best state farm office in all of paso"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Hailey and us here at State Farm Agent Elizabeth Lopez’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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anais lara

February 24, 2026

5  out of  5
rating by anais lara
"Diane Sierra was my agent and she made this whole process easy for me. She is very professional, kind, and attentive to detail. Her service was amazing, I definitely recommend coming to her!"
We responded:
"Anais, thank you so much for the wonderful review! We really appreciate your kind words. We're thrilled to hear that Diane made the process easy and provided such professional, kind, and attentive service. We'll be sure to share your kind words with Diane—she'll be delighted to know she made a positive impact. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us - we are always here to help!"
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James Childress

January 30, 2026

5  out of  5
rating by James Childress
"Truly a most pleasant experience. Haley provided impeccable customer service and demonstrated superb command, knowledge and insight handling my new policy with State Farm. Extremely competitive premium pricing, coupled with first rate customer service, puts State Farm at the top of my insurance needs. Well done, Haley. Thank you."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Haley provided you with impeccable service and expert guidance on your new policy. Haley truly is a valuable member of our team, and we'll be sure to pass along your compliments. We're proud to have earned your trust and look forward to continuing to meet your insurance needs. Thanks again for choosing Elizabeth Lopez State Farm!"
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Susie Hernandez

January 18, 2026

5  out of  5
rating by Susie Hernandez
"I had the pleasure of speaking with Diane Sierra who made the transition to State Farm extremely easy. She was professional, kind and very thorough which made it a great experience. It’s hard to find great customer service anymore so Diane exceeded my expectations. Thank you"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Rey Torres

December 7, 2025

5  out of  5
rating by Rey Torres
"Excellent service. Diane was able to help me reduce my current rates. Highly recommend!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Diane was able to help you lower your rates. It's always our goal to provide excellent service and support, and your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
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trippin michael

December 2, 2025

5  out of  5
rating by trippin michael
"Elizabeth Lopez was such a great help and gave me all the details I asked for as well as helpful tips to save money and the great benefits with joining state farm"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that our team was able to provide you with helpful information and tips to save money, as well as highlight the great benefits of joining State Farm. Our team is dedicated to making sure you have the best experience possible. We appreciate your kind words and look forward to continuing to support you!"
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Lorenzo Diaz

November 13, 2025

5  out of  5
rating by Lorenzo Diaz
"Ms Hailey Watuki has taken care of my home and vehicles insurance policies for years. I highly recommend Ms Watuki as a professional, courteous, knowledgeable and attentive person."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nick Valenti

September 27, 2025

5  out of  5
rating by Nick Valenti
"Diane and Elizabeth are amazing. They are super knowledgeable and great to work with. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Welcome Nick, to the State Farm family. "
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Myrna

September 18, 2025

5  out of  5
rating by Myrna
"Talk about a way to do business...State Farm Insurance Agent Elizabeth Lopez branch shines like the top of the Chrysler building!!!!! I've been with them for years and my experience with a REAL insurance Agency is exactly what they provided me, with genuine excellent service. I will not go anywhere else!!! Diane continues to work with me for better options and her professionalism is exceptional!!! Both Elizabeth and Diane held my hand while I had an accident and lost my job. Their help went beyond customer service to social, caregiving help!!! I will not forget how they extended their hands to help me!!! "LIKE A GOOD NEIGHBOR STATE FARM IS THERE, fits this team so well!" Thank you sincerely!!!! Ginger Borrego"
We responded:
"Thank you so much for your incredibly kind and heartfelt review! We are truly honored to have earned your trust and to be able to support you through both the good times and the challenging ones. Your words remind us why we do what we do, and we’re grateful to have you as part of our State Farm family. Remember, we’re always here for you—like a good neighbor! Thank you again for your sincere and wonderful feedback!"
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Greg Ramos

August 15, 2025

5  out of  5
rating by Greg Ramos
"Diane Sierra is the best agent at explaining in detail of all they have to offer, she qouted my whole family for life insurance ❤️ 💙"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Diane provided such a detailed and helpful experience for you and your family. Congratulations on securing life insurance to protect your loved ones—it’s a wonderful step towards ensuring their future is safe and secure. If you ever have any questions or need further assistance, we're here for you!"
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Aldo Padilla

July 23, 2025

5  out of  5
rating by Aldo Padilla
"Diane was a pleasure to work with! Thank you for all of your help with the process!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chris Sierra

July 17, 2025

5  out of  5
rating by Chris Sierra
"State Farm’s helped insure mine and my family’s vehicle, Diane was vey informative and made the whole process understandable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kate J

July 10, 2025

5  out of  5
rating by Kate J
"Hailey Witucki has been incredibly helpful and responsive throughout my insurance process. She made setting up both my car insurance a few months ago and my homeowners insurance today quick and easy. I really appreciate her attention to detail and excellent customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lilia Rivera

July 10, 2025

5  out of  5
rating by Lilia Rivera
"Pam is excellent and thoroughly explains benefits, policies, and can answer questions quickly. She was able to help me get insurance on my home, my 2 autos, and life. This is a one stop shop! Ask for Pamela Jacquez, she'll take amazing care of you and your coverage needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Antonia Baltazar

July 8, 2025

5  out of  5
rating by Antonia Baltazar
"We’ve been with State Farm for over six years and all we can say is that they are the best! We have everything insured with them. Our home, vehicles, business and more. They do an excellent job every time we request quotes or when we request documents. They respond fast to our questions and work excellent as a team! Diane, Elizabeth and Heiley always team work to help us with anything we need! No other insurance can give us a lower price! We’re so happy to be with State Farm! We can always recommend Elizabeth agency!"
We responded:
"Thank you so much for your wonderful review and for trusting us with all your insurance needs over the past six years! We're thrilled to hear that entire team have consistently provided you with fast, reliable service. Your recommendation means a lot to us, and we're honored to have you as part of the State Farm family. Please don’t hesitate to reach out whenever you need assistance—we’re always here to help!"
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Mari Hernandez

July 3, 2025

5  out of  5
rating by Mari Hernandez
"I Love my State Farm Agent her Name is Diane Sierra she works for Elizabeth Lopez agency call her she is Awesome she will help you out!! You won’t regret it!! Thank You Diane Sierra"
We responded:
"Thank you for the positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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M N

June 24, 2025

5  out of  5
rating by M N
"I was shopping for home when I contacted Elizabeth Lopez - State Farm Insurance. Diane Sierra helped me. She was very professional and patient which made the process easier and less daunting. Her service was exceptional. Thank you, Diane!! I truly appreciate your assistance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Adrian Martinez

June 18, 2025

5  out of  5
rating by Adrian Martinez
"Really good place 100% recommend exactly Diane she’s amazing and will help you with anything you need"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Fialement

May 30, 2025

5  out of  5
rating by Fialement
"Hailey Witucki Was super friendly and professional. Any questions I asked, she answered. Even wished me a happy early birthday twice lol. State Farm has a great person working for them. Thanks Again Hailey!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Yonnell “The Knightster.” Medina

May 16, 2025

5  out of  5
rating by Yonnell “The Knightster.” Medina
"Recommended…. Fast service. Very wise agents."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Felicity Hernandez

May 14, 2025

5  out of  5
rating by Felicity Hernandez
"I had an amazing experience with Diane! She was very helpful with my car insurance quote. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jose Balderas

May 6, 2025

5  out of  5
rating by Jose Balderas
"I had a great experience getting my boat insured, great customer service and communication from Diane. Never failed to communicate and offer the best rate for me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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anthony jacquez

April 18, 2025

1  out of  5
rating by anthony jacquez
"My insurance has gone up 200% in two months. They never answer the phone and it looks like they don't appreciate customers that."
We responded:
"Mr. Jacquez, I appreciate you sharing your feedback. A big increase like that is definitely frustrating. From what I can see, the increase is likely due to a youthful driver being added to the policy, which can cause a significate increase in the cost of insurance. We apologize if you have had trouble reaching us. That is not the level of service we strive to provide. We will reach out to speak with you directly to review your policy and explore any available discounts or adjustments. "